As a whatsapp services provider, i want to be able to let customer send review and comments throgh whatsapp chat, so i can post it to Products reviews and comments automaticlly.

**Overview:** This feature enables Zid’s store customers to submit product reviews directly from WhatsApp without being redirected to the Zid store or app. The process utilizes automated review requests and integrates an authentication mechanism to verify user identity via a verification code sent to WhatsApp. **Requirements:** ● Automated Review Request: After a purchase, an automated message requests a review from the customer via WhatsApp. ● Authentication and Verification: Secure verification of customer identity using a one-time code sent to their WhatsApp. ● Review Submission: Customers can reply with their review and the verification code directly on WhatsApp. ● API Integration: Zid provides necessary APIs for verification and review submission. **Proposed Method:** The primary challenge is authenticating the customer’s identity. To address this, Zid will provide an API for sending a verification code to the customer’s WhatsApp. This verification code is then used to authenticate the review submission back to Zid’s service. **Proposed Workflow:** 1. Verification Initiation: Quartz triggers Zid to send a verification code/token to the customer's WhatsApp. 2. Review Request: After verification, Quartz sends a templated review request to the customer, scheduled by the store. 3. Review Capture and Submission: Quartz captures the customer's review and the verification code/token, and posts it to Zid after the store owner approves it on the Quartz platform. **APIs Needed:** 1. Send Verification/Token API: Zid provides an API to send a verification code to a customer’s phone number or email via WhatsApp. 2. Create Review API: Another API to submit the review content along with the customer’s verification code/token.

provide api to do that

In Zid portal we can specify the number of boxes and pickup location when changing the status of the order to ready. which generates the Waybill through Zid Ship. using the API we cant specify the same information and we only get single waybill

hello team , we need to get the product questions and asnwers so we can appear all product questions in our app , it is necessary for us

We would like to request access to the Orders Analytics API endpoint (https://web.zid.sa/api/v1/analytics/orders) to help us verify VAT compliance more efficiently. This endpoint would help us check if merchants meet the SAR 375,000 threshold for VAT registration. Currently, we have to send a get list order request and sum up all orders amounts, which consumes resources on both our systems and yours. Having access to this aggregated data would simplify our verification process significantly.

My app depends of the status order is right so I need to do two ways to change the status order (webhook and job to change status order)

As a whatsapp service provider, i want to be able to edit order as a store owner, so that i can made change directly throgh whatsapp chat.

The "retrieve list of products" endpoint returns products data but this data does not include the "detailed description". The detailed description is only returned in the response of the "get product by ID" endpoint, but we need to bulk read.

Hello we need urgent to add the invoice (pdf) url to Order details endpoint many merchants are requesting to send the invoices throw whatsapp to collect their feedback about orders so they can enhance the products and services. We had requested the same many times from Zid Teams on slacks since >1 year ago , but no response untill today. Thanks